All users of any of our software products can get technical support by calling or sending us an email.
Our technical support staff will gather the your information and determine your issue by analyzing the symptoms and figuring out the underlying problem. Once identification of the underlying problem is established, the specialist can begin sorting through the possible solutions available. If a staff member is unable to determine or resolve your issue, they will escalate it to more specialized members of the team to ensure you get the help you need.
All our software products ship with comprehensive user and technical documentations. Please reach out to us if you are unable to locate the documentation or you are unable to figure out something from the provided documentation.
OneXent Technologies and/or its partners organise and conduct training courses from time to time to help our users understand and use our technology products better.
For general enquiries, please click here and submit the contact form provided.